Plamen Markov
IGaming Marketing And Operations Associate
Plovdiv, Plovdiv, Bulgaria
Summary
👤
Senior🎓
Top SchoolPlamen Markov is an operations-focused payments and iGaming professional with 12 years of cross-industry experience spanning fintech, crypto, web hosting and customer support. With a Bachelor's in Finance, he blends quantitative discipline with hands-on payments operations—designing monitoring reports, automating workflows, and optimizing merchant-to-provider integrations to improve approval rates, costs and user experience. At Crypto.com he drove measurable improvements in customer satisfaction and complaint reduction through fast, multi-channel dispute and risk resolution, and now supports Compliance, Risk, KYC and Marketing across 24/7 payments operations. Known for pragmatic process design and a continuous-learning mindset, he stays current on fintech and crypto trends and translates that knowledge into operational recommendations that scale.
12 years of coding experience
Associate's degree, Majored in English and IT, Associate's degree, Majored in English and IT at Hristo Botev High School, Stara ZagoraBachelor's degree, Finance, General, Bachelor's degree, Finance, General at Higher school of Security and Economics Plovdiv
EnglishGithub contributions (3)
pfire/jhackguard
Feb 2014 - Aug 2014
Contributions:19 commits, 11 pushes, 1 issue in 6 months
pfire/HackSearch
Aug 2015 - Aug 2015
Contributions:1 commit, 18 pushes, 1 branch in 1 day
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.