Pranav S - Co-Founder & CEO at Chatwoot

Pranav S

Co-Founder & CEO at Chatwoot

San Francisco, California, United States

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Summary

🤩

Rockstar

🎓

Top School

Pranav S is a seasoned full-stack engineer and startup founder with 12 years of experience, currently building and scaling Chatwoot — an open-source customer engagement platform — from San Francisco. He blends hands-on frontend React/React Native work with backend Ruby on Rails and real-time systems expertise, having shipped cross-platform mobile UI improvements and fixed socket reconnect issues in widely used chat infrastructure. Prior roles at BigBinary, Tracxn and Maxwell show a track record of boosting throughput and automating delivery pipelines, while early IoT work at EY demonstrates comfort with systems-level engineering. An active open-source contributor, he iterates on both UI kits and core app architecture, and as CEO maintains a balance between product vision and day-to-day technical execution.

12 years of coding experience

6 years of employment as a software developer

B.Tech Computer Science, B.Tech Computer Science at College of Engineering Trivandrum

Malayalam, English, Hindi

Stackoverflow

Stats

86reputation

34kreached

4answers

4questions

Github Skills (33)

javascript10

ios10

react-native10

ui-components10

rails10

ui-design10

android10

ruby-on-rails10

react10

actioncable9

apidoc9

api9

vue-jsx9

android-developers8

Programming languages (16)

SmartyJavaCSSC++RustElmVueHTML

Github contributions (5)

chatwoot/chatwoot-mobile-app

Nov 2019 - Jan 2023

Mobile app for Chatwoot - React Native

Role in this project:

Front-end Developer

Contributions:43 reviews, 28 commits, 65 PRs in 3 years 2 months

Contributions summary:Pranav primarily contributed to the mobile application's UI and design aspects. Their work included fixing design issues, updating UI designs to match a dashboard, and refactoring components such as `ConversationItem` and `ReplyBox`. Additionally, the user was involved in upgrading the React Native version and making adjustments for proper iPad rendering.

reactreact-nativeeva-designchatwootandroid

chatwoot/chatwoot

Aug 2019 - Jan 2023

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

Role in this project:

Back-end & Front-end Developer

Contributions:15 releases, 2360 reviews, 772 commits in 3 years 6 months

Contributions summary:Pranav's contributions focused on fixing socket reconnect issues and updating conversation counters, indicating involvement in both front-end and back-end aspects. They modified ActionCable connectors and updated the dashboard's conversation list and API, demonstrating experience with both the client and server-side architecture. The changes spanned across JavaScript, Ruby on Rails, and Vue.js, indicative of a full-stack developer.

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