Prashant Shrestha
Information Technology Support Officer
Sydney, New South Wales, Australia
Summary
👤
Senior🎓
Top SchoolPrashant Shrestha is an Information Technology Support Officer based in Sydney with eight years of hands-on experience across IT support, network security, and retail technology roles. Armed with a Bachelor in Business Information Systems, a Diploma in IT and a Certificate IV in Network Security, he excels at troubleshooting hardware/software issues, optimizing network performance, and safeguarding data. He combines frontline customer-facing experience from leading retail brands with technical support duties, which gives him a pragmatic understanding of user needs and service delivery under pressure. A quick learner who keeps current with industry trends, Prashant has a track record of translating technical concepts into clear guidance for non-technical colleagues. Currently supporting IT operations at R.M.Williams, he is open to opportunities where he can deepen systems administration or network engineering responsibilities. Colleagues describe him as dependable, customer-focused and skilled at bridging the gap between business requirements and technical solutions.
8 years of coding experience
Diploma Of Information Technology, Information Technology, Diploma Of Information Technology, Information Technology at QIBACertificate IV in Network Security, Network Security, Certificate IV in Network Security, Network Security at TAFE NSWbachelors in business information systems, Information Technology, bachelors in business information systems, Information Technology at Torrens University Australia
Github Skills (4)
static-analysis8
code-analysis8
delay1
operating-system1
Programming languages (3)
Github contributions (5)
sthprashant/websvf-expresscognito
Aug 2020 - Nov 2023
Contributions:1 PR, 5 pushes, 2 branches in 3 years 3 months
sthprashant/bashScripts
Sep 2021 - Jul 2024
Contributions:3 pushes, 1 branch in 2 years 10 months
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