Pratik Mazumder is an IT Analyst with 8 years of experience specializing in IT service management, incident response, and Oracle database administration across large enterprises like TCS and HCL. He combines ITIL and Scrum Master certifications with hands-on Oracle DBA skills, having installed, upgraded and supported multi-version Oracle environments and led 24x7 production support efforts. At TCS he spearheads ITSM governance and major-incident management, aligning SLAs/KPIs and preventing service-credit penalties through root-cause-driven exception handling. His background includes analytics and dashboarding (QlikView, Splunk) for supply-chain critical flows and experience coordinating cross-functional and vendor teams to remediate high-impact issues. Passionate about process improvement and aspiring to managerial service roles, he pairs technical depth with a data-driven approach to reduce operational risk and improve service availability. An understated strength is his blend of technical training experience and client-facing reporting, which helps translate complex incidents into actionable executive insights.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Technology (BTech), Computer Science, Bachelor of Technology (BTech), Computer Science at GL Bajaj Institute of Technology and Management
Senior secondary, science, Senior secondary, science at The Aditya Birla Public School, Renukoot
Implementation of the MMD VAE paper (InfoVAE: Information Maximizing Variational Autoencoders) in pytorch
Contributions:20 commits, 19 pushes in 2 years 3 months
pytorchautoencoderautoencodersmmdmaximizing
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Pratik Mazumder - IT Analyst at Tata Consultancy Services