Summary
Pratik Patil is a Senior Software Engineer with ~5 years of experience building and operating large-scale, real-time CCaaS and telephony backends, currently at Harness after a multi-role tenure at Sprinklr. He specializes in Java and Spring microservices, Kafka-driven event architectures, and Kubernetes-based deployments, with hands-on expertise in MQTT, Redis, MongoDB, and Elasticsearch for high-throughput voice workflows. Pratik has designed resilient, zero-downtime migrations and centralized observability for enterprise voice platforms handling millions of daily interactions. Trained at IIT Roorkee in Electrical Engineering, he combines systems-level thinking with product-focused implementation, often anticipating how small architectural choices affect long-term performance. Outside engineering he stays creatively balanced through nature, art, singing, and cricket—interests that inform his collaborative, detail-oriented approach.
5 years of coding experience
4 years of employment as a software developer
Seventh Day Adventist Higher Secondary School
Indian Institute of Technology Roorkee
Higher Secondary Certificate (HSC), Higher Secondary Certificate (HSC) at Global Public School