Pratyush Nalam is a Senior Software Engineer and Tech Lead with 11 years of experience designing and shipping resilient, customer-focused platform features across Google, Amazon, and Microsoft. He has led cross-team efforts that improved service reliability during high-traffic events, boosted revenue through storefront optimizations, and reduced incident volumes and support costs via self-help diagnostics and Advisor recommendations. Comfortable driving both product-facing experiences and low-level platform changes, he has repeatedly cut development time for new features and refactors—from weeks to days—while improving customer satisfaction metrics. His background spans cloud infrastructure, data platforms (Cosmos DB), and content discovery, with hands-on work in migrating legacy services to microservices and building diagnostic tooling for sovereign cloud compliance. Based in Hyderabad, India, he pairs strong technical execution with operational excellence and a knack for creating intuitive user experiences. An early mentor and educator, he also brings experience teaching and running customer workshops, reflecting a pragmatic focus on adoption and developer productivity.
10 years of coding experience
7 years of employment as a software developer
Indian Institute of Technology Bombay
High School Diploma English Sanskrit Mathematics Physics Chemistry, High School Diploma English Sanskrit Mathematics Physics Chemistry at Visakha Junior College
Master of Science - MS Computer Science, Master of Science - MS Computer Science at Columbia University
Matriculation English Sanskrit Mathematics Science Social Science, Matriculation English Sanskrit Mathematics Science Social Science at PSBB Senior Secondary School
Contributions:32 releases, 172 commits, 164 pushes in 1 year 8 months
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