Summary
Prejay Shah is a Senior System Engineer based in London with 10 years' hands-on experience delivering and evolving RMM and MSP services using SolarWinds N-Central. He has owned business‑critical monitoring and automation platforms for years, building managed AV, backup, and patching services while driving automation through PowerShell to improve endpoint, on‑prem and cloud security. Recognised as SolarWinds MSP N‑Central Power User of the Year 2018, he combines day-to-day operational leadership with pre-sales, implementation and R&D responsibilities. Comfortable as a support escalation point for global helpdesks, he also contributes to process and knowledgebase improvements that scale support efficiency. Less obvious: he progressed through multiple technical tiers at one organisation over nearly two decades, giving him deep institutional knowledge and a pragmatic focus on reliability and service continuity.
10 years of coding experience
10 years of employment as a software developer
Bachelor of Science (BSc), Computation, Bachelor of Science (BSc), Computation at The University of Manchester