Promise Akpan
Support Engineer at Automattic
Lisbon Metropolitan Area Portugal
Summary
👤
Senior🎓
Top SchoolPromise Akpan is a Support Engineer with 10 years of hands-on experience specializing in enterprise WordPress and cloud operations, currently supporting high-traffic sites at WordPress VIP within Automattic. His background spans leading hosting and support roles at Kinsta, Incsub, BaseHost, and as a freelance WordPress and Cloud DevOps engineer on Upwork, giving him deep operational insight into performance, reliability, and incident response for scale. Based in the Lisbon metro area, he pairs practical infrastructure troubleshooting with a growing academic focus in Applied Data Science and AI from OPIT. Notably, he transitioned from a BE in Mechanical Engineering to a cloud-focused career, reflecting a pragmatic, systems-oriented problem-solving approach that blends engineering rigor with customer-facing support.
10 years of coding experience
5 years of employment as a software developer
Master of Science - MS, Applied Data Science and AI, Master of Science - MS, Applied Data Science and AI at OPIT - Open Institute of TechnologyBachelor of Engineering - BE, Mechanical Engineering, Bachelor of Engineering - BE, Mechanical Engineering at University of Uyo
Stackoverflow
11reputation
0reached
1answer
0questions
Github Skills (85)
dashboard10
statsd10
postgresql10
grafana10
influxdb10
monitoring10
javascript10
wordpress10
graphite10
linux10
api10
data-visualization10
graphing10
database10
kubernetes10
Programming languages (13)
Github contributions (5)
prhomhyse/wordpress-develop
Dec 2020 - Jul 2023
WordPress Develop, Git-ified. Synced from git://develop.git.wordpress.org/, including branches and tags! This repository is just a mirror of the WordPress subversion repository. Please include a link to a pre-existing ticket on https://core.trac.wordpress.org/ with every pull request.
Contributions:1 PR, 69 pushes, 1 branch in 2 years 7 months
branchesversion-controlsubversionwordpresstrac
prhomhyse/netdata
Jul 2019 - Apr 2020
Real-time performance monitoring, done right! https://my-netdata.io/
Contributions:161 pushes, 43 branches, 1 tag in 9 months
realtimeperformance-monitoringnetdataperformancegrafana
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