Puneet Raaj
AI Trainer at Appen
Delhi, India
Summary
👤
Senior🎓
Top SchoolPuneet Raaj is an experienced AI Trainer and operations leader with over a decade in international call center operations, BPO management, and inside sales across travel, telecom, and web services. Currently at Appen and freelancing with UserTesting, he blends hands-on training design, learning strategy, and sensory-driven user research to measure training effectiveness and business impact. He has led center start-ups, managed teams of 20–30+, and driven client acquisition and telesales initiatives for UK and US markets. His background uniquely combines senior operational roles with practical transcription experience (including medical) and CRM familiarity, enabling a rare mix of people-centered training and process optimization. Known for being target-oriented and self-driven, Puneet often translates customer sensory insights into actionable improvements for product and service experiences. Based in Delhi, he brings cross-vertical leadership and a talent for turning assessment-stage opportunities into scalable execution.
11 years of coding experience
Arts, Arts at Hermann GmeinerThe Indira Gandhi National Open University (IGNOU)
English, HindiProgramming languages (4)
Github contributions (5)
puneetvashisht/angularjs
Apr 2017 - Nov 2020
Contributions:6 PRs, 16 pushes, 2 branches in 3 years 7 months
puneetvashisht/CDB21IN002
Apr 2021 - Jun 2021
Contributions:25 commits, 51 pushes, 1 branch in 2 months
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