Summary
Quinn Coleman is a detail-oriented technical support professional with a BS/MS in Computer Science from Cal Poly and nine years of hands-on experience spanning QA, automation, and marketing analytics. They've authored QA and onboarding documentation at NetApp, built test automation in Python, and streamlined CRM workflows to cut task time by 92% during a marketing internship. Quinn excels at translating complex technical concepts into clear customer-facing guidance and actionable business insights, making them well-suited for Technical Support Engineering, Data Analysis, or Technical Writing roles. Their master’s thesis in machine learning adds a research-driven perspective to practical engineering and support tasks. Based in Longmont, Colorado, they bring a rare blend of empathy, cross-functional communication, and automation-first problem solving. Quinn is pursuing roles that leverage listening and synthesis skills as stepping stones toward a long-term career in Technical Product Marketing.
9 years of coding experience
2 years of employment as a software developer
California Polytechnic State University, San Luis Obispo
French