Senior Customer Success Engineer WordPress VIP at Automattic
United States
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Summary
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Rockstar
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Top School
Raam Dev is a seasoned WordPress-focused engineer with 13 years of experience helping enterprise teams build secure, scalable web platforms. Currently a Senior Customer Success Engineer at WordPress VIP, he blends deep technical review, debugging, and platform advocacy to guide customers like media and large-brand engineering teams toward resilient architectures. His background spans product-facing developer roles at Automattic, running a plugin-focused company (WebSharks/WP Sharks), leading remote support teams, and hands-on infrastructure troubleshooting for managed WordPress hosts. He’s equally comfortable in code reviews and customer strategy, with a track record of shaping product direction from on-the-ground support insights. Outside of work he publishes essays on diverse topics, reflecting a long-standing habit of translating technical experience into clear, human-focused writing.
Contributions:292 commits, 291 pushes, 119 comments in 2 years 7 months
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Raam Dev - Senior Customer Success Engineer WordPress VIP at Automattic