Rachael Graham
Technical Writer at solo.io
Austin, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolRachael Graham is a technical writer with nine years’ experience turning cloud-native complexity—Kubernetes, Istio, Envoy, and service meshes—into clear, actionable documentation and learning experiences. Currently at Solo.io, she designs docs and workflows for Gloo Edge and Gloo Mesh that help operators configure and manage multi-cluster environments. Previously a staff technical writer at IBM, she built tutorials, API references, and GUI/CLI text for IBM Cloud Kubernetes and OpenShift, working embedded with engineering squads and using user research to inform information architecture. An instructor and former Red Hat training intern, she blends pedagogy with practical developer empathy, which shows in her knack for converting dense technical detail into production-ready guides. Based in Austin, she pairs a strong technical writing MS with a liberal-arts grounding in English, giving her both rigor and narrative clarity.
9 years of coding experience
Master of Science (M.S.), Technical and Scientific Communication, Master of Science (M.S.), Technical and Scientific Communication at North Carolina State UniversityBachelor of Arts (B.A.), English Language and Literature/Letters, Summa Cum Laude, Bachelor of Arts (B.A.), English Language and Literature/Letters, Summa Cum Laude at Vanderbilt University
Github Skills (70)
api-management10
ibm-cloud10
terraform10
istio10
serverless10
kong10
microservices10
cloud-native10
mesh10
api10
golang10
grpc10
kubernetes10
envoyproxy10
redhat10
Programming languages (6)
Github contributions (5)
solo-io/gloo-mesh-use-cases
Nov 2021 - Dec 2022
Community of Practice dedicated to creating collateral on Gloo Mesh use cases
Contributions:27 reviews, 159 commits, 89 PRs in 1 year 1 month
casesmeshuse-casesdedicatedcollateral
IBM-Cloud/iks-ingress-controller
May 2021 - Jun 2021
Contributions:9 commits, 1 PR in 7 days
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