Rachana Katkam
Staff Applied Research Scientist at ServiceNow
California, United States
Summary
👤
Senior🎓
Top SchoolRachana Katkam is a Staff Applied Research Scientist based in California with 11 years of engineering experience and a strong focus on applied generative AI and scalable systems. She has led R&D and production services for Generative AI, Retrieval-Augmented Generation, and edge computing during senior roles at Oracle and now ServiceNow, translating research prototypes into robust platform services. Her background spans end-to-end software delivery—from offline content distribution running in 800+ locations to semantic search and contextual information retrieval using entity recognition and cosine-similarity models. Comfortable across Python, Django, and large-scale data pipelines, she also has hands-on experience designing REST integrations and click-stream analytics that resolved the vast majority of research questions. Colleagues describe her as a pragmatic scientist who bridges research and productization, prioritizing reproducible, production-ready AI features. She combines advanced degrees in computer science with a track record of turning complex academic requirements into operational solutions.
11 years of coding experience
9 years of employment as a software developer
Shardashram Vidyamandir High SchoolMaster of Computer Applications - MCA Computer Science, Master of Computer Applications - MCA Computer Science at Mumbai Educational Trust, MET League of CollegesMaster's degree Computer Science, Master's degree Computer Science at University of Central Missouri
English, Hindi
Stackoverflow
2,704reputation
416kreached
37answers
25questions
serialization
top-5%
pickle
top-5%
python
top-5%
Github Skills (68)
mongoose10
storage10
nodejs10
mongodb10
pickle9
keyword-extraction9
python9
data-extraction9
serialization9
nlp8
discrimination8
word2vec8
summarization8
sentence7
r7
Programming languages (4)
Github contributions (5)
katkamrachana/mailDropper
Oct 2016 - Feb 2019
Contributions:2 releases, 17 pushes, 1 branch in 2 years 4 months
gnowledge/gstudio
Sep 2014 - Feb 2019
gstudio is a node description framework (NDF) to create knowledge networks. We are recreating gnowsys-studio with mongodb as storage. This scaled up version with support for multiple projects will be used for the several OER and open courseware projects.
Contributions:3659 commits, 560 PRs, 865 pushes in 4 years 6 months
cms-frameworkknowledgecoursewarendfnodejs
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