Rache Moon
Client Success Associate
Greater Orlando United States
Summary
👤
Senior🎓
Top SchoolRache Moon is a client success professional with 8 years of experience in customer service and financial services, currently supporting clients at F&I Sentinel with portal assistance and regulatory compliance. She has a track record of resolving complex inquiries and managing user accounts from roles at U.S. Bank and Fidelity Investments, where she honed troubleshooting and relationship-building skills. Rache pairs a business administration background with hands-on operational experience to streamline client workflows and drive positive outcomes. She also contributes backend improvements to an open-source data ingest/query framework, enhancing token parsing and query performance—an unusual technical edge for a client-facing specialist. Based in Greater Orlando, she focuses on efficient problem resolution and compliance-minded client support that helps businesses run smoothly. Colleagues rely on her blend of service orientation and practical technical insight to bridge the gap between users and systems.
8 years of coding experience
Associate's degree, Business Administration and Management, General, Associate's degree, Business Administration and Management, General at Tallahassee Community College
Github Skills (7)
javas10
accumulo10
jexl10
java10
testing9
big-data9
query-optimization8
Programming languages (2)
Github contributions (5)
NationalSecurityAgency/datawave
Mar 2021 - Jan 2023
DataWave is an ingest/query framework that leverages Apache Accumulo to provide fast, secure data access.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:214 reviews, 224 commits, 45 PRs in 1 year 10 months
Contributions summary:Rache primarily focused on improving the data access and token parsing functionalities within the DataWave framework. Their work involved updating the token parser, addressing bug fixes, and refactoring existing code. Additionally, the user contributed to short circuiting the JEXL queries, enhancing the query performance. Several commits reflect the modification of tests and the introduction of new test cases.
accumulojavabigdata
mineralntl/datawave
Dec 2020 - May 2021
DataWave is an ingest/query framework that leverages Apache Accumulo to provide fast, secure data access.
Contributions:11 pushes, 3 branches in 5 months
querysecureaccumuloleveragesdata-access
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