Rachel Flagg
Digital Strategist (retired)
United States
Summary
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SeniorRachel Flagg is a retired digital strategist with a decade of experience leading federal customer and digital experience initiatives at GSA’s Enterprise Digital Experience team. She drove government-wide programs—chairing the Federal Web Council and Web Manager CoP—and managed key resources like HowTo.gov and Section508.gov to improve management of federal digital properties and accessibility. Known for translating policy and service design into practical, scalable web governance, she blended stakeholder coordination with hands-on service design. A pragmatic leader in the public sector, she left a legacy of cross-agency collaboration that made federal web stewardship more consistent and user-centered.
10 years of coding experience
Github Skills (20)
evaluation9
user-feedback8
service-design7
edx7
activemodel5
stimulusjs5
uswds5
community-management4
gulp4
policies4
api-documentation3
recurly3
jekyll3
accounting3
mobile3
Programming languages (4)
Github contributions (5)
GSA/wg-web-modernization
Jul 2021 - Oct 2021
Contributions:8 commits, 8 pushes, 9 comments in 2 months
RachelF/digitalgov.gov
Aug 2023 - Aug 2023
Digital.gov — Helping the government community deliver better digital services.
Contributions:2 PRs, 1 push, 1 branch in 1 day
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