Rachel Logan
Operations Customer Service Associate
Marietta, Georgia, United States
Summary
👤
Senior🎓
Top SchoolRachel Logan is an operations and customer service professional with nine years of experience across apparel, technology, and service industries, currently supporting operations at Pivotal Partners in Marietta, GA. She combines hands-on coordination and account management skills with a background in psychology from Kennesaw State University, bringing empathy and data-informed problem solving to customer-facing processes. Rachel has progressed from operations coordinator roles to senior account and area customer service positions, demonstrating consistent ownership of workflow improvements and cross-functional communication. Her experience spans fast-paced dispatch and service environments to corporate account management, giving her a practical blend of tactical execution and client relationship stewardship. Known for steady leadership during transitions, she often focuses on streamlining operations to reduce friction for both customers and internal teams.
9 years of coding experience
Bachelor of Science (B.S.), Psychology, Bachelor of Science (B.S.), Psychology at Kennesaw State University
Github Skills (15)
web-components10
vonage10
development-tools7
figma5
react5
typescript4
adapter4
adaptive-ui3
component-library3
javascript3
lit3
experiences3
web-standards3
wrapper3
sveltekit1
Programming languages (3)
Github contributions (5)
Vonage/vivid-figma-tokens
Aug 2022 - Dec 2024
tokens synced with the figma file
Contributions:2 releases, 7 reviews, 4 PRs in 2 years 3 months
figma
rachelbt/cfp-list
Jul 2023 - Jul 2023
a bit of styling
Contributions:5 pushes, 1 branch in 1 day
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