Summary
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Rockstar🎓
Top SchoolRachel Mackintosh is a technical writing leader and former engineer who blends mechanical and computing backgrounds to translate complex systems into clear, audience-appropriate documentation. With experience across Shopify and MongoDB, she has moved between hands-on privacy engineering and developer-facing documentation, creating audit-ready architecture and data-flow content for security and compliance. Now leading a technical writing team, she drives projects that balance developer precision with end-user clarity while mentoring cross-functional contributors. Comfortable in fast-paced environments, she leverages networking and creative problem-solving to unblock teams and deliver scalable, maintainable documentation practices.
2 years of coding experience
7 years of employment as a software developer
Algonquin College
Bachelor of Applied Science (BASc), Mechanical Engineering, Bachelor of Applied Science (BASc), Mechanical Engineering at University of Ottawa