Rachel Rigdon
Lead Technical Writer at SailPoint
Leander, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolRachel Rigdon is a Lead Technical Writer with seven years of experience translating complex SaaS and open-source engineering work into clear, user-focused documentation for enterprises, government agencies, and millions of Anaconda/Conda users. At SailPoint she architects information for multiple product doc sites, drove a docs-as-code transition (mkdocs, Markdown, Git/GitHub) and maintains a publishing tech stack used by cross-functional teams. She pairs hands-on writing and QA with process design and mentoring, having scaled a nine-writer docs-as-code system supporting 10 help sites and trained a solo writer for Anaconda’s 20M users. A former journalist and rhetoric M.A., Rachel brings a rare blend of narrative craft, pedagogy, and technical fluency—evident in her contributions to widely used conda documentation and in automated release-note and deployment workflows she helped implement.
7 years of coding experience
3 years of employment as a software developer
Bachelor of Arts, English, Bachelor of Arts, English at Southwestern UniversityMaster of Arts (M.A.), Rhetoric and Public Culture, Master of Arts (M.A.), Rhetoric and Public Culture at Northwestern UniversityHigh School Diploma, High School Diploma at Fairfield High School Fairfield, Texas
Spanish
Github Skills (11)
user-manual10
rs10
conda10
restructuredtext10
recipe10
learn-ruby-on-rails10
basics10
sphinx10
documentation10
technical-writing10
yaml5
Programming languages (2)
Github contributions (5)
conda/conda-docs
Dec 2018 - Oct 2019
Conda documentation
Role in this project:
Technical Writer
Technical WriterContributions:34 commits, 38 PRs, 20 pushes in 11 months
Contributions summary:Rachel primarily contributed to the documentation of the conda project. Their commits involve updating the documentation by adding release notes, clarifying existing text, and correcting minor errors like spaces and file names in the documentation. The user also updated the CSS and made changes to the Miniconda documentation and added hashes.
condadocumentation-site
conda/conda-build
Jan 2019 - Jan 2020
Commands and tools for building conda packages
Role in this project:Technical Writer
Technical WriterContributions:179 commits, 117 PRs, 54 pushes in 1 year
Contributions summary:Rachel's commits primarily focus on updating and reorganizing the documentation for the `conda/conda-build` repository. They are responsible for the addition of tutorials, recipes, and detailed sections on various build processes. The contributions include restructuring documentation, providing clear explanations, and incorporating user feedback to enhance the overall documentation quality.
conda-packagescondapackagingconda-buildpackage-management
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.