Summary
Radu Ungureanu is an experienced IT professional with over 11 years focused on endpoint management, backup administration, and escalation support across Windows and macOS environments. He currently serves as an L3 Junior System Administrator at Stefanini EMEA, specializing in Intune, SCCM and Jamf while acting as the final technical escalation for complex device and security issues. Previously he managed enterprise backup platforms using Dell EMC Networker and Data Domain, leading infrastructure upgrades and restore operations that supported OS and database teams. Comfortable in multilingual, international environments, he has provided L1–L3 support for English- and German-speaking users and built training and documentation to raise team capability. Known for a methodical troubleshooting approach and rapid adoption of new tools, he blends hands-on “smart hands” field support with strategic endpoint lifecycle management. Based in Bucharest, he pairs a computer science background with practical operations experience to keep distributed fleets secure and resilient.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Computer Science, Computer Science, Bachelor of Computer Science, Computer Science at University of Craiova
Master's degree, Automotive Engineering Technology/Technician, Master's degree, Automotive Engineering Technology/Technician at Universitatea Transilvania din Brașov
English, German