Rafael Bittencourt
Team Lead Software Development at TOTVS
Santa Catarina, Brazil
Summary
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Senior🎓
Top SchoolRafael Bittencourt is a seasoned technology leader and team lead in software development with 17 years of hands-on experience and 20+ years involved in engineering contexts, based in Santa Catarina, Brazil. At TOTVS he has progressed from systems analyst to product owner, product manager and now leads development teams, aligning product strategy, OKRs and delivery to business outcomes. He combines deep operational experience in BPM/ECM/SaaS platforms with proven impact—like creating 24 SaaS metrics that boosted product management maturity and leading diagnostic tooling that simplified error analysis by ~80%. Rafael is also an educator and author: he taught university courses, tutored product management cohorts with a 4.9/5 rating, and co-curated a multi-author book on transitioning to product roles, contributing nine chapters. Known for mentoring, team restructuring and measurable reductions in support and churn, he brings a pragmatic mix of process, people development and product-led engineering. Notably, his background spans both legacy stacks (Delphi, Informix) and modern SaaS practices, giving him a rare end-to-end perspective on product evolution.
17 years of coding experience
5 years of employment as a software developer
MBA in Project Management Gestão de Projetos, MBA in Project Management Gestão de Projetos at FGV - Fundação Getulio VargasBachelor in Information Systems, Bachelor in Information Systems at Universidade da Região de Joinville
English, Spanish, Portuguese, ItalianGithub contributions (1)
RafaelFBittencourt/poignant-br
Jul 2008 - Jul 2008
Contributions:4 commits in 23 days
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