Rafael De Souza Santos

Support Associate II

Minas Gerais, Brazil
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Summary

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Senior
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Top School
Rafael De Souza Santos is an IT professional with 8 years of experience in network and support roles, currently serving as Support Associate II at Amazon after several years as a network analyst at Stefanini Brasil managing links and network assets for the Minas Gerais judiciary. He holds technical and technology degrees in Computer Networks and has hands-on expertise with Windows Server, Linux/CentOS/Solaris, networking hardware (HP/Cisco), monitoring tools like Zabbix and Nagios, and service management platforms including ServiceNow. Rafael combines field skills—rack and cabling work, printer support, and device configuration—with remote administration using tools like PuTTY, MobaXterm and VMware. He also contributes to open-source coding challenges on GitHub, solving problems in Python, Dart, Elixir and C, which highlights a practical software problem-solving side beyond his network duties. Comfortable operating in large enterprise environments, he’s proactive about continuous learning and seeks new challenges that bridge systems administration and software development. Based in Minas Gerais, Brazil, he brings a pragmatic blend of operations discipline and multi-language development experience.
code9 years of coding experience
bookRedes de Computadores, Tecnologia da Informação, Redes de Computadores, Tecnologia da Informação at Faculdade Pitagoras
bookTécnico em informatica, Information Technology, Técnico em informatica, Information Technology at Senai Centro de Treinamento da Tecnologia da Informação - CTTI MG
languagesPortuguese, English
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Github Skills (19)

python10
elearning10
deb10
c1110
des10
ch10
c1710
deep-learning10
q-learning10
elixir9
dart9
data-structures8
data-structure8
algorithms8
algorithm8

Programming languages (8)

JavaC++CSSCJavaScriptHTMLJupyter NotebookPython

Github contributions (5)

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OsProgramadores/op-desafios

Jun 2018 - Oct 2021

Soluções para os desafios (por usuário)
Role in this project:
userFull-stack Developer
Contributions:13 commits, 14 PRs, 1 comment in 3 years 4 months
Contributions summary:Rafael contributed solutions to coding challenges within the repository, implementing solutions in Python, Dart, Elixir, and C. The contributions involved solving various problem sets, including prime number generation, palindrome detection, and chess game logic. The user demonstrated proficiency in multiple programming languages and problem-solving skills.
reactcppporcssjavascript
RafaelDSS/ifbamobile

Jun 2021 - Oct 2022

Contributions:15 commits, 14 pushes, 1 branch in 1 year 4 months
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