Summary
Rafael Rodrigues is a Principal Observability Engineer with a decade of experience designing and operating cloud-native, observability-driven production systems. He progressed from database administration and SQL-focused automation at UPS to leading SRE and DevOps initiatives at Infor and Dayforce, building full-stack automation for AWS-hosted infrastructure. Rafael combines a strong academic foundation (MS and BS in Computer Engineering, awarded top of his class) with hands-on expertise in performance tuning, SSRS-driven alerting, and stress testing mission-critical software. Known for improving measurement accuracy early in his career—helping pinpoint causes of power outages—he brings that same metrics-first mindset to modern observability and reliability challenges. Based in Ossining, NY, he thrives on learning new technologies and translating complex operational problems into automated, scalable solutions.
10 years of coding experience