Rafael Santos
Principal System Engineer Devops SRE at Backbase
Amsterdam, North Holland, Netherlands
Summary
👤
Senior🎓
Top SchoolRafael Santos is a Principal System Engineer specializing in DevOps and SRE with 12 years of experience building resilient, cost-optimized cloud platforms for fintech and enterprise SaaS. At Backbase he leads R&D infrastructure and enterprise AI/ML platform architecture, enabling 200+ engineers with GitOps-driven multi-tenant Kubernetes clusters and achieving 99.95% uptime for LLM services. He pairs hands-on skills in Kubernetes, AWS/Azure, Terraform, and Golang with platform engineering practices that cut provisioning from days to minutes and trimmed cloud spend by ~35%. Rafael has deep SRE chops—establishing SLOs, reducing MTTR by over 50%, and implementing zero-trust multi-cloud networking—while also delivering PCI-compliant payment systems that processed 100K+ daily transactions. Known for pragmatic automation and knowledge-sharing, he mentors teams, runs architecture reviews, and builds systems that are intentionally “invisible” so developers can move fast without friction.
12 years of coding experience
5 years of employment as a software developer
Data Science I, Data Science, Data Science I, Data Science at UdacityComputer Network Technology, Computer Network Technology at Uninove - Universidade Nove de Julho
Portuguese, English
Github Skills (27)
netstat10
socket10
wake-on-lan10
tcp10
tcp-socket10
non-blocking9
udp9
net9
golang8
prometheus-exporter7
monitoring6
azure5
agent5
prometheus5
kubernetes4
Programming languages (5)
Github contributions (5)
drael/GOnetstat
May 2014 - Oct 2020
Netstat implementation in Go
Contributions:1 review, 5 commits, 6 PRs in 6 years 5 months
golangnon-blockingsocketudpnetstat
drael/telegram-notify-vanhack
Mar 2019 - Jan 2020
Contributions:1 PR, 8 pushes, 1 branch in 9 months
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.