Rafael Silva is a Cloud Engineer at Cisco with eight years of experience blending deep networking chops and cloud-native operations to support internal products like DLP and SWG. Based in Rio de Janeiro, he has progressed from NOC and tier‑2 escalation roles into cross-functional collaboration with Customer Traffic Acquisition and Network Engineering Operations to improve service reliability and efficiency. Comfortable with Cisco, Palo Alto and Dell ecosystems, he brings hands-on troubleshooting experience across Layer 2/3 environments and real-world event support from large-scale deployments. Rafael pairs practical network engineering with emerging cloud-native practices and has contributed to internal Cloud Native guidance and SIGraki efforts, showing a knack for turning operational challenges into repeatable processes.
8 years of coding experience
3 years of employment as a software developer
Fédération Internationale de l'Art Photographique
Associate's degree, Systems Analysis and Development, Associate's degree, Systems Analysis and Development at PUC Minas
Curso Profissionalizante, Forsoft Rio, TIC Infrastructure, Curso Profissionalizante, Forsoft Rio, TIC Infrastructure at Instituto Infnet
Contributions:23 PRs, 2 pushes, 23 branches in 2 years 4 months
machine-learning
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