Rafael Souza is a Senior Software Engineer based in Rio de Janeiro with over 10 years of experience building backend systems, integrations and process automations for insurance and enterprise clients. He combines deep .NET/C# expertise with JavaScript/TypeScript front-end experience and practical use of low-code automation tools like n8n and Pipefy to streamline claims, onboarding and operational workflows. Rafael has led technical teams and acted as Scrum Master on strategic projects for major Brazilian insurers and financial institutions, bringing observability and AI-driven automation into production. Notably, he has delivered mission-critical modernizations—from mobile/Cordova work for the Rio State Civil Police to scalable APIs and orchestration for startups within a major insurer—showing a pattern of solving complex domain problems by integrating custom code with orchestration platforms.
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