Summary
Raghvendra Pandey is a results-driven technology leader and Director of Site Reliability Engineering with over 22 years of experience building and operating high-availability systems for payments, financial services, and cloud platforms. He combines deep hands-on expertise in Java/J2EE, Perl, DB2/Sybase and cloud tooling with a proven track record of maintaining 99.999% uptime, leading SRE responses for P1/P2 incidents, and driving capacity planning and chaos engineering initiatives. Known for rebuilding and mentoring high-performing SRE teams without disrupting delivery, he has automated manual processes, integrated reliability into CI/CD pipelines, and authored tooling that reduced toil across large application fleets. His career spans global stakeholder management and on-call leadership at Visa/CyberSource, plus prior systems and automation work at Sony and IGATE, reflecting both frontline troubleshooting and strategic architecture skills. A physics MSc by training, he brings analytical rigor and a forensic approach to incident RCA and performance optimization.
8 years of coding experience
1 year of employment as a software developer
Indian School Certificate, Science, Indian School Certificate, Science at De Nobili School, Sindri, Jharkhand, India
Master of Science - MSc, Physics - (Laser & Spectroscopy), Master of Science - MSc, Physics - (Laser & Spectroscopy) at Deen Dayal Upadhyaya (DDU) Gorakhpur University