Summary
Rahul Chandran is an adaptable IT professional with 11 years of experience, currently working as a Data Entry Operator while also serving as a Service Desk Specialist with a background as a Service Desk Engineer supporting enterprise clients like JSW Group. He brings over two years of focused IT support expertise in incident management, ticketing systems (Sapphire, ManageEngine, SAP SolMan), LDAP monitoring, and cross-team coordination to meet SLA targets and minimize downtime. Based in Bengaluru, he combines practical operational discipline with a passion for IT infrastructure and cybersecurity, continually upskilling beyond his Bachelor of Commerce with computer application studies. Notably, Rahul balances frontline support responsibilities with meticulous data management, demonstrating an uncommon mix of technical troubleshooting and hands-on process accuracy.
11 years of coding experience
2 years of employment as a software developer
Bachelor of Commerce - BCom, Computer Application, D, Bachelor of Commerce - BCom, Computer Application, D at University of Calicut