Rahul D'souza
Staff Product Engineer at Intercom
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolRahul D'souza is a Staff Product Engineer based in London with 11 years of experience building web and mobile products, currently shaping customer and product experiences at Intercom. He combines hands-on backend work—evidenced by contributions to the popular intercom-ruby SDK—with product-focused engineering that spans frontend and mobile features. Before Intercom he co-founded and served as CTO at Zaya Learning Labs, where he spent years improving educational outcomes across India and moved between individual contributor and engineering leadership roles. Rahul is comfortable shipping end-to-end solutions, mentoring teams, and translating classroom learning needs into practical software. A pragmatic engineer with a founder’s mindset, he brings both startup grit and enterprise-scale product craftsmanship to complex problems.
11 years of coding experience
12 years of employment as a software developer
Bachelor of Engineering (BE), Information Technology, Bachelor of Engineering (BE), Information Technology at Don Bosco Institute of Technology (D.B.I.T)
Github Skills (6)
rspec10
intercom10
api10
apidoc10
ruby10
lib9
Programming languages (6)
Github contributions (5)
intercom/intercom-ruby
May 2020 - Oct 2020
Ruby bindings for the Intercom API
Role in this project:
Back-end Developer
Back-end DeveloperContributions:2 releases, 14 reviews, 30 commits in 5 months
Contributions summary:Rahul primarily contributed to the Intercom Ruby bindings library by implementing new features and expanding the API coverage. Their work included adding support for various Intercom API endpoints like Articles, Collections, and Sections. They also focused on improving the library's functionality, such as adding dirty tracking for nested objects and support for resource equality checks. In addition, they worked on fixing a scroll collection proxy issue and bumped the version.
apiintercom-apiruby-bindingsrubyintercom
rahulgdsouza/rahulgdsouza.github.io
Apr 2016 - Feb 2021
Contributions:1 review, 9 PRs, 25 pushes in 4 years 10 months
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