Summary
Rajesh Singh is an Applied AI Solutions Lead at Google with over two decades of hands-on experience architecting AI-driven contact center and cloud transformations for Fortune 500 clients. He blends startup grit—as a serial founder who built early Indian platforms like GoByRoad and oFish—with enterprise discipline from roles at Capgemini, BT, Infosys and British Telecom. Rajesh specializes in deploying agentic conversational AI and Gemini/Vertex-based solutions that turn contact centers from cost centers into customer experience engines. He has led large-scale migrations, designed OSS/BSS modernizations, and delivered million-dollar programs across telecom, retail and finance. Known for pairing hacker agility with rigorous program delivery, he also brings uncommon breadth from teaching to pitching government AI/ML bids. Based in Old Toronto, he focuses on solving business problems through practical, production-ready AI that actually improves customers’ days.
5 years of coding experience
16 years of employment as a software developer
Bachelor of Technology (BTech), Electronics and Communications, Bachelor of Technology (BTech), Electronics and Communications at Dr. A.P.J. Abdul Kalam Technical University