Summary
Rajesh Thennan is a Sr. Technical Support Engineer with a decade of experience diagnosing and resolving complex issues across databases, Linux systems, and networking, currently focused on Neo4j. He has progressed from hands-on system analyst and incident manager roles at Oracle and SAP to senior support engineering, blending deep troubleshooting skills in Python, SQL and Neo4j with practical knowledge of virtualization, REST APIs and shell scripting. Comfortable in 100% remote, customer-facing environments, he has handled escalations, authored knowledge-base content, and driven repeatable solutions that reduce incident churn. His background in electronics and instrumentation engineering informs a methodical, systems-level approach to debugging embedded platforms like Raspberry Pi as well as enterprise graph databases. Known for turning escalated tickets into documented fixes, he brings both technical rigor and clear customer communication to post-deployment support. Based in Coimbatore, he combines enterprise support discipline with a curiosity for applied scripting and automation that streamlines operations.
8 years of coding experience
10 years of employment as a software developer
Anna University, Chennai