Rajiv Coomar
Senior Solutions Consultant at Connect
Pune, Maharashtra, India
Summary
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Senior🎓
Top SchoolRajiv Coomar is a Senior Solutions Consultant based in Pune with 8 years of experience specializing in IVR, conversational AI and contact center integrations. He has progressed from hands-on IVR and Java development to technical leadership roles, designing next‑gen customer experience solutions that fuse chatbots (Dialogflow/Google CCAI) with Avaya/Cisco platforms. Rajiv’s background spans global delivery at large firms and product-focused work, including NLP research using Google and Microsoft speech APIs and microservice Java frameworks. He actively gives back to the community by sharing practical know-how on IVR and chatbot design, signaling a strong developer‑to‑advocate mindset. Notably, he combines deep telephony expertise with modern cloud bot frameworks, making him adept at bridging legacy contact centers and conversational AI.
8 years of coding experience
6 years of employment as a software developer
Rashtrasant Tukadoji Maharaj Nagpur University
Stackoverflow
11reputation
674reached
6answers
3questions
Github Skills (13)
google-home6
testcase6
googlespeechapi6
automated-tests6
biometrics6
automation6
wsh6
actions-on-google6
communicator6
vxml6
microsoft-teams4
react4
office3654
Programming languages (2)
Github contributions (5)
rajivcoomar/AWSConnectTutorial
Mar 2022 - Jan 2023
Contributions:7 commits, 41 pushes, 1 branch in 9 months
rajivcoomar/AvayaTutorial
Mar 2022 - Jan 2023
Contributions:8 commits, 14 pushes, 1 branch in 10 months
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