Summary
Rakesh Ranjan is a seasoned IBM engineering leader with over a decade of experience building enterprise data, observability, and AI platforms, now directing GenAI transformation for IBM Software Support from San Jose. He scaled Instana’s engineering and business impact dramatically, led AIOps and data-governance initiatives on OpenShift, and has a track record of turning prototypes into production services that cut costs and boost reliability. As an adjunct professor at San Jose State he mentors graduate students to build socially and commercially impactful projects, bridging academia and industry. His background spans deep technical work (DB2, ETL, cloud services) to executive strategy, giving him fluency across architecture, ML-driven automation, and service operations. Rakesh combines product-focused delivery with a strong emphasis on ethical, scalable AI and data privacy—skills informed by MIT Sloan coursework on AI strategy. He’s as comfortable in low-level systems and developer tooling as he is in scaling global teams and customer-facing support transformations.
11 years of coding experience
21 years of employment as a software developer
MS Software Systems Engineering, MS Software Systems Engineering at San José State University
Artificial Intelligence: Implications for Business Strategy, Artificial Intelligence: Implications for Business Strategy at MIT Sloan School of Management
Bachelors Electronics & Communication Engineering, Bachelors Electronics & Communication Engineering at Institution of Engineers
English