Summary
Rakesh Shete is a seasoned technology leader with over 16 years of hands-on engineering and more than 21 years of experience in architecting cloud-native, AI-powered enterprise solutions. Currently VP of Architecture for AI Products & Solutions, he builds GenAI-first SaaS platforms that combine LLMs, RAG, STT/TTS and agentic workflows to modernize contact center experiences and drive measurable business outcomes. He has led large-scale AWS architectures, microservices and CI/CD at companies like NICE and Cognizant, delivering high-availability systems used by millions and filing two US patents in AI and workforce management. Comfortable spanning product strategy to code, Rakesh pairs Java/Spring Boot backend expertise with front-end experience in Angular/React and data tooling like Snowflake and Text2SQL. Known for translating cutting-edge GenAI research into production-grade solutions, he often bridges research and practical engineering trade-offs to accelerate time-to-value. Based in Pune, he blends enterprise-scale rigor with a track record of transforming legacy platforms into modern, intelligent SaaS offerings.
17 years of coding experience
20 years of employment as a software developer
B.E, Computer Science, B.E, Computer Science at Visvesvaraya Technological University
English