Summary
Ramya Paranthaman is a customer experience and training specialist with nine years’ experience designing and delivering practical, results-driven learning across retail, fintech, and corporate environments. Currently Regional Training Specialist for The Raymond Shop in South India, she combines frontline banking and customer-operations roots with hands-on retail sales and seasonal peak training to boost in-store performance. As a freelancer she has built career-readiness and domain-specific upskilling programs—training college graduates and Infosys employees for client-facing roles in the US insurance sector—emphasizing interactive, immediately applicable skills. Known for clear communication, empathy, and a no-theory-overload approach, she translates complex processes into simple learning that raises confidence and measurable outcomes. Based in Bengaluru, she brings a rare blend of operations experience and instructional design, comfortable coaching individuals and scaling team capability across dispersed regions.
10 years of coding experience
9 years of employment as a software developer
Schooling, Schooling at MEG&CENTER
Bachelor of Commerce (BCom), Business/Commerce, General, Bachelor of Commerce (BCom), Business/Commerce, General at NMKRV College for women
Hindi, Tamil, English, Kannada