Raphael Michel
Sales Development Representative
San Francisco, California, United States
Summary
👤
Senior🎓
Top SchoolRaphael Michel is a Sales Development Representative in San Francisco with a decade of experience bridging technical systems and customer-facing teams. He has a strong background in eCommerce operations, QA, and customer support leadership—having implemented Zendesk and managed distributed support teams for mobile and digital products. Comfortable directing cross-functional initiatives, Raphael combines crisis management and QA discipline to drive measurable service improvements and platform reliability. His career spans startups and enterprise teams, from Magento administration at TATCHA to client services at Myriad Genetics and a current SDR role at NinjaOne. Outside work he channels curiosity and cultural awareness into frequent travel to concerts and festivals, a habit that helps him stay energized and attuned to diverse perspectives. He also maintains an admin presence for a no-code mobile app tool on GitHub, reflecting ongoing interest in accessible product tooling.
10 years of coding experience
3 years of employment as a software developer
N/A Business Management, N/A Business Management at San José State UniversitySan Diego High SchoolHigh School Diploma, High School Diploma at University City High School
French, English
Github Skills (4)
cryptocurrency6
bitcoin6
blockchain6
p2p4
Programming languages (2)
Github contributions (5)
iBuildApp/android_module_Web
Sep 2015 - Sep 2017
Contributions:15 commits, 18 pushes, 1 branch in 2 years
iBuildApp/android_module_ZopimChat
Nov 2015 - Jan 2017
Contributions:5 commits, 6 pushes, 1 branch in 1 year 2 months
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