Summary
Raphael Pereira is a Senior Technical Support Analyst and Oracle PL/SQL developer with 8 years of experience delivering stable, high-value solutions across payment, retail and banking clients in Brazil. He combines deep database skills (PL/SQL, Oracle) with hands-on systems support, incident management and migrations, acting as a pragmatic bridge between technical teams and business stakeholders. Known for driving service stability and performance, he regularly performs root-cause analysis, query optimizations and production debugging — sometimes directly stepping into Java and Linux log analysis to resolve critical incidents. His background spans hands-on support roles at IBM and telecom environments to business analysis for financial clients, giving him a rare mix of operational discipline and requirements translation. Currently focused on sustaining and improving high-impact applications, he prioritizes value-driven roadmaps, GMUD governance and smooth rollouts. Colleagues appreciate his clear communication, sense for prioritization and knack for turning recurring incidents into lasting improvements.
8 years of coding experience
1 year of employment as a software developer
Engenharia e Adm. de Sistemas de Banco de Dados, Engenharia e Adm. de Sistemas de Banco de Dados at Extecamp Unicamp
Sistemas de Informação, Sistemas de Informação at Universidade Paulista
Portuguese, English