Raqibul Islam is a Support Engineer III based in Denver with nine years of hands-on experience troubleshooting and resolving complex enterprise infrastructure issues across VMware, Linux/Unix, and networking stacks. He has a strong track record at VMware and Broadcom supporting VMware Cloud Foundation, leading escalations, and improving mean time to resolution through deep log analysis, automation with Python and Bash, and clear customer communication. Comfortable across Windows, PostgreSQL, API integrations, and SSL management, he also builds documentation and KBs that accelerate team efficiency. A lifelong tinkerer who grew up disassembling electronics, Raqibul combines customer-facing finesse with practical scripting and automation skills honed in high-pressure support environments.
9 years of coding experience
4 years of employment as a software developer
Full Stack Web Development Certification Computer Software Engineering, Full Stack Web Development Certification Computer Software Engineering at freeCodeCamp
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