Summary
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Rockstar🎓
Top SchoolRashaad Ebrahim is a management support professional with four years of diverse experience in customer service and healthcare operations, having worked with Medshield, AfroCentric Group, and Amazon. He brings strong analytical skills, risk awareness, and a track record of improving business processes within contact center environments. Recently transitioning into web/front-end development through Mate Academy, he is actively building technical skills to pair with his frontline service expertise. Based in Gauteng, South Africa, Rashaad blends practical IT aptitude with deep customer-focused experience to drive operational improvements and better service outcomes. He is an eager, self-directed learner in coding, focused on turning hands-on service knowledge into user-centered digital solutions.
4 years of coding experience
1 year of employment as a software developer
Web/Front-end Development, Web/Front-end Development at Mate academy
University of South Africa