Summary
Ratul Arora is a ServiceNow Developer with nine years of software experience, currently delivering end-to-end ITSM solutions at Advance Solutions Corp. He combines deep ServiceNow platform expertise—catalog, CMDB, workflows, ACLs, scripting, ImportSets—and practical ITIL-aligned implementations with hands-on testing and update set management. Earlier roles span software development and Ruby on Rails training, and he brings additional strength in Big Data technologies (Hadoop, Hive, Flume, Sqoop, HBase) backed by IBM Hadoop certification. Known for clear communication with business stakeholders and mentoring junior engineers, he often bridges platform configuration with custom scripting to resolve complex incidents and change scenarios. Based in Punjab, India, Ratul pairs system-focused problem solving with a knack for translating operational needs into reliable ServiceNow modules.
9 years of coding experience
2 years of employment as a software developer
Bachelor of Technology (B.Tech.), Computer Science, 74.7, Bachelor of Technology (B.Tech.), Computer Science, 74.7 at Rayat Institute Engg. and Information Technology
10th, Acedamics, 10th, Acedamics at shiv jyoti public school
Hindi, Punjabi, English