Raunak Desai
Customer Success Engineer at Patch My PC
India
Summary
🤩
Rockstar🎓
Top SchoolRaunak Desai is a Customer Success Engineer with about six years of hands-on experience in SCCM/MECM, Microsoft Intune, Azure AD, and endpoint management across large distributed environments. He has a strong track record of deploying OS images, patching and third‑party app management, troubleshooting complex client and server issues, and automating vulnerability remediation for enterprise fleets. At Patch My PC he’s focused on simplifying third‑party patching for Microsoft Endpoint Manager, building on prior roles delivering escalated Intune and Azure MDM support at Concentrix and SCCM expertise at Mindtree. Raunak pairs technical depth—OSD, WSUS/SUP, PKCS/SCEP certificates, Autopilot and co‑management—with customer-facing delivery and process improvements, including training and knowledge‑base contributions. He’s motivated by continuous learning and enjoys tackling challenging cross-platform enrollment and deployment problems that sit at the intersection of systems engineering and customer success. Based in India, he blends operational discipline with a developer mindset, evidenced by an active interest in improving tooling and workflows on GitHub.
4 years of coding experience
3 years of employment as a software developer
Bachelor of Engineering (BE), Computer Science, Bachelor of Engineering (BE), Computer Science at V.i.t.sComputer Science, Computer Science at Scholars home hr.sec school ,satna(mp)
Github Skills (4)
algorithm10
data-structures10
python10
sorting-algorithms9
Programming languages (1)
Github contributions (5)
IamRaunakDey/application-form-project
Jan 2023 - Mar 2023
Contributions:6 commits, 4 pushes, 1 branch in 2 months
IamRaunakDey/LMS
Oct 2024 - Nov 2024
Contributions:3 pushes, 1 branch in 1 month
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