Summary
Ravi Sharma is a pragmatic Desktop Support Specialist based in Delhi with nine years of hands-on experience diagnosing, assembling, and refurbishing desktops, laptops, and printers for both walk-in and remote customers. He combines formal IT training (MCA, IGNOU) with entrepreneurial grit, running his own repair and sales business since 2013 and scaling it into a full-time venture in 2020. His background spans hardware assembly, Windows installation and driver troubleshooting, and customer-facing sales support—skills sharpened earlier in retail and contact-center roles where he drove measurable sales and service improvements. Comfortable bridging technical fixes and client communication, he brings a customer-first mindset to technical problem solving and a track record of turning low-cost refurbished systems into reliable, saleable products.
9 years of coding experience
8 years of employment as a software developer
Master's degree, MCA : Master Of Computer Application, Master's degree, MCA : Master Of Computer Application at Indira Gandhi National Open University (IGNOU), Delhi
University of Delhi
English, Hindi