Summary
Ray Ferguson is a Sr. Manager of Software Engineering in Madison, WI with two decades of hands-on experience spanning support, NOC operations, virtualization, networking, and ServiceNow-focused SaaS development. He combines deep enterprise-operations knowledge with modern engineering practices—TDD, incremental delivery, and CI/CD—to lead large ServiceNow teams building highly scalable custom solutions. An entrepreneurial founder of Devendor Tech who achieved ServiceNow Technology Partner status, he now focuses on consulting while maintaining a portfolio of automation, integration, and tooling work across Java, Python, Node, and Ansible. Ray’s background as a machinist-turned-developer and early career in NOC/ops gives him a practical systems-first perspective that helps uncover inefficiencies between platforms and deliver pragmatic, well-documented solutions.
8 years of coding experience