Summary
Raymond Chan is a seasoned Sr. IT Support Analyst and Red Hat Certified System Administrator with over a decade of hands-on experience managing multi-platform UNIX/Linux environments for financial institutions. He specializes in Big Data/Hadoop operations, enterprise data warehouse support, and mission-critical system integration, with deep expertise in Cloudera CDH, storage, HA clustering, and automation using Ansible and shell scripting. Throughout roles at TD, DXC, and HPE, he has led incident resolution, capacity and security management, and change governance for production systems under strict audit requirements. A former Seneca College professor, he combines practical operational skills with an educator’s clarity—making complex infrastructure more reliable and accessible to teams. Known for diagnosing tricky server, network and storage issues, he brings a blend of institutional knowledge and a continuous-improvement mindset to large-scale enterprise environments.
11 years of coding experience
2 years of employment as a software developer
B.Sc.(Hons), Computer Science, B.Sc.(Hons), Computer Science at University of Warwick
English, Chinese