Summary
Raymond H is an experienced IT practitioner and Digital Ambassador with a multi-decade background in software development, systems integration and frontline customer service. He combines early hands-on experience writing C, COBOL and Clipper interfaces for hardware and automation with recent upskilling in Python and UiPath, bridging legacy systems understanding with modern automation tools. Comfortable on the front line, he has applied technical creativity to streamline administrative and call-center workflows and now helps seniors and small businesses adopt digital services through IMDA. Raymond’s long history as a private math tutor and caregiver demonstrates patient communication, empathy and an ability to translate complex concepts into simple, actionable steps. He seeks roles where problem-solving, user-facing support and practical automation intersect, and is keen to convert classroom and prototype skills into real-world developer experience. An early innovator in automating testing and access systems, he brings both institutional memory and a willingness to learn current development practices.
8 years of coding experience
4 years of employment as a software developer
Advance Diploma in Software Technology, Information Technology, Advance Diploma in Software Technology, Information Technology at Singapore Polytechnic
Diploma in Computer Studies, Information Technology, Diploma in Computer Studies, Information Technology at Ngee Ann Polytechnic
Bachelor's degree, Information Technology, Bachelor's degree, Information Technology at RMIT University