Summary
Rebecca Clay is a dedicated Funeral Home Assistant with nine years of frontline customer service experience and four years focused in funeral services and reception roles. Based in Lake Charles, Louisiana, she blends compassionate client communication with precise administrative skills—data entry, appointment booking, and verification—making her reliable in high-pressure, time-sensitive environments. Her background in pet grooming reception adds a unique sensitivity to client needs and experience managing emotionally charged interactions. At Service Corporation International she supports funeral services hands-on, demonstrating attention to detail and respect for protocol. Known as hardworking and innovative, she looks for small process improvements that reduce errors and improve family experiences. Rebecca’s combination of steady operational competence and empathetic service delivery makes her a dependable asset in bereavement-focused care.
9 years of coding experience
Welsh High School