Rebecca Edick
Senior Technical Writer II at Optro
Raleigh, North Carolina, United States
Summary
🤩
Rockstar🎓
Top SchoolRebecca Edick is a user-focused senior technical writer with 9+ years of experience crafting documentation and content strategies for SaaS products, from APIs and developer guides to end-user UX microcopy. She has progressed from technical support to leadership roles, most recently spearheading release communications at Optro after shaping Auth0 docs and localization at Okta and owning the Epic Games Store developer experience. Rebecca combines creative problem-solving with process discipline to build scalable documentation systems and mentor writers, and she has a track record of improving product adoption through in-app messaging and cross-functional collaboration. Based in Raleigh, NC, she brings a pragmatic empathy informed by hands-on support experience—one reason she maintained exceptional customer satisfaction while creating internal knowledge resources early in her career.
2 years of coding experience
2 years of employment as a software developer
Bachelor of Science - BS, Arts, Entertainment, and Media Management, Bachelor of Science - BS, Arts, Entertainment, and Media Management at Drexel University
Github Skills (1)
authentication10
Programming languages (1)
Github contributions (1)
auth0/docs
Jun 2023 - Feb 2025
Auth0 documentation
Contributions:15 reviews, 15 PRs, 19 pushes in 1 year 8 months
auth0authentication
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