Rebecca Vonada is an Application Support Manager with 11 years of hands-on experience in technical support, systems analysis, and implementation, currently leading tier-2 engineering for flagship and legacy platforms at Relias. She combines a practical engineering background (SQL, MongoDB, NodeJS, HTML/CSS, Access) with strong workflow organization and team coaching to drive data integrity, process adherence, and successful migrations for marquee customers. Rebecca has a track record of resolving complex data issues, performing code reviews, and negotiating project scope while serving as the primary escalation point for application and data incidents. Her early career work in field service, web development, and retail POS support gives her uncommon depth in both customer-facing troubleshooting and full-stack web technologies. Based in Seattle, she blends technical problem-solving with clear documentation and mentorship to turn operational challenges into repeatable solutions.
11 years of coding experience
1 year of employment as a software developer
Associate of Arts, Philosophy, Associate of Arts, Philosophy at Broward Community College
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