Red Hodgerson is a Senior Escalation Engineer with 10+ years at Microsoft specializing in Power Platform, Dynamics 365, and complex cross-team incident resolution. He combines deep code-level troubleshooting—APIs, JavaScript, C#, PowerShell, OAuth/ADAL and SQL tuning—with a track record of driving serviceability, diagnostics and process improvements for high-stakes executive and financial customers. Based in Seattle, he mentors and ramps junior engineers while acting as a trusted liaison between Support and Product Engineering to unblock hard-to-reproduce issues. His background as a systems administrator and automated test engineer (VMware, InstallShield, TestComplete) gives him a practical full-stack perspective few escalation engineers maintain. A former Army infantryman, he brings disciplined incident leadership and calm under pressure to complex cloud and on-premise deployments.
10 years of coding experience
15 years of employment as a software developer
Associate of Arts (A.A.), General Studies, Associate of Arts (A.A.), General Studies at Central Texas College
Bachelor of Science (B.S.), Computer Science, Bachelor of Science (B.S.), Computer Science at North Dakota State University
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