Reed Lambier
Technical Account Manager 3 at Twilio
Portland, Oregon, United States
Summary
👤
Senior🎓
Top SchoolReed Lambier is a Technical Account Manager with a decade of hands-on experience bridging software engineering, customer success, and observability at companies like Twilio and New Relic. He started as a Java-focused support engineer after graduating Epicodus and progressed to senior technical support and TAM roles, becoming a go-to domain expert and security liaison while helping drive APM product success. Reed blends a developer’s mindset—built through React Native mobile work and Java/Android training—with strong customer-facing troubleshooting and cross-functional communication skills. His background as a firefighter EMT and founder of a media production business gives him calm crisis management, creative problem-solving, and a service-first approach that inform how he supports technical customers. Based in Portland, he continues to grow his craft through hands-on testing and feature work while learning to express his artistic interests through code.
10 years of coding experience
10 years of employment as a software developer
N/A, N/A at Eastern Washington UniversityCertificate of Completion, Java & Android Systems, Completed, Certificate of Completion, Java & Android Systems, Completed at EpicodusFirefighter 1 & Nationally Registered EMT License, Structural Firefighter EMT, PASS/PASS, Firefighter 1 & Nationally Registered EMT License, Structural Firefighter EMT, PASS/PASS at Whatcom County EMT & FIRE AcademyAA, Applied Science & Arts, AA, Applied Science & Arts at Columbia Basin College
Github Skills (3)
rental4
team-project4
react2
Github contributions (5)
Rlambier25/ANDROID-NR-EMT_CARDS
Jul 2016 - Sep 2016
Contributions:24 commits, 11 pushes, 1 branch in 2 months
Rlambier25/Portfolio_Main
Aug 2016 - Oct 2016
Contributions:13 commits, 14 pushes, 2 branches in 2 months
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