Reese Glasscock is a Support Engineer III at GitHub with 10 years of experience blending web development, technical support, and customer-facing account management. Based in Portland, OR, Reese has a strong background in Ruby on Rails, IT leadership for small offices, and process optimization that drives efficiency and cost savings. Their career path spans hands-on support roles at Acquia and GitHub, as well as technical project work and server migrations at Mambo Media and PSU, showing both operational and engineering fluency. Comfortable translating technical issues for non-technical stakeholders, Reese has led IT initiatives, managed hardware/software environments, and built backend logic and databases early in their career. Actively engaged in the Portland tech community, they continually learn new frameworks and enjoy exploring local tech culture and the Columbia Gorge. Colleagues describe Reese as a pragmatic problem-solver who pairs curiosity about new technologies with practical delivery.
10 years of coding experience
3 years of employment as a software developer
Sociology, Sociology at Oregon State University
Bachelor of Science (B.S.), Community Health Studies, Bachelor of Science (B.S.), Community Health Studies at Portland State University
Certificate in Web and Mobile Development, Web Development - Ruby/Rails/Javascript, Certificate in Web and Mobile Development, Web Development - Ruby/Rails/Javascript at Epicodus
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